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How sattamatkaking Handles Your Personal Data

At sattamatkaking, we take the privacy of your account information seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

Data collected only as neededUPI, Paytm, PhonePe records securedYour right to access your dataIndia-specific retention rules apply
sattamatkaking How sattamatkaking Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you have questions about how we hold your data, want to request a copy of your records, or need to raise a concern about how…

Email Privacy Team Send a written data request or deletion notice to our dedicated privacy address.
Live Chat Support Our support agents on live chat can log a formal privacy request on your…
Help Centre Ticket Submit a structured ticket through the Help Centre portal, selecting the Privacy and Data…
HOW WE PROTECT YOU

Our Data Handling and Security Practices

We have built our data infrastructure around minimising what we collect and securing what we hold.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand which lobby sections you visit most. You can manage cookie preferences from the settings menu; disabling analytics cookies does not affect your ability to play.

Account Security

Two-step verification is available for all accounts and strongly encouraged. Login attempts from unrecognised devices trigger an email alert to your registered address, giving you immediate notice of any unauthorised access attempt.

Data Retention

We keep transaction records — including UPI and PhonePe deposit logs — for the period required by applicable Indian financial regulations. Account profile data is held for as long as your account remains active plus a standard post-closure period.

Third-Party Sharing

Your data is shared with payment processors (UPI network, Paytm, PhonePe) only to the minimum extent required to complete transactions. We do not pass your personal details to advertisers or data brokers under any circumstances.

Your Right to Access

You can request a full export of the personal data we hold on your account at any time. We prepare and deliver these exports in a readable format within seven working days of verifying your identity through our standard process.

Policy Updates

When we make material changes to this privacy policy, we notify you by email to your registered address at least fourteen days before the change takes effect. Continued use of the platform after that date constitutes acceptance of the revised terms.

Your Privacy Questions, Clearly Answered

We know privacy policies can feel dense, so we have pulled out the questions we hear most often from account holders in India. If your question is not covered here, raise it directly through live chat or by email and our team will respond with a specific answer for your situation.

We collect your name, email address, mobile number and date of birth for identity verification. When you make a deposit via UPI, Paytm or PhonePe, we also record the transaction reference and amount to reconcile your account balance.

Payment records are kept for the duration required by Indian financial regulations. After that statutory period ends, transaction logs are deleted or anonymised. We never store full UPI Virtual Payment Addresses in plain text — they are masked in our database.

Yes. Submit a data-access request via the Help Centre ticket system or by email to our privacy team. After we verify your identity, we will send you a structured export of your account and transaction data within seven working days.

Contact our privacy team by email or live chat with a deletion request. Note that we are required to retain certain financial records for a regulatory period even after account closure; we will clearly explain what can and cannot be deleted immediately.

We do not sell or share your personal data with advertisers or data brokers. Data is shared only with payment partners such as UPI, Paytm and PhonePe strictly to process your transactions, and with regulatory bodies if required by Indian law.

We use essential cookies to maintain your login session and optional analytics cookies to improve lobby navigation. You can disable analytics cookies in your account settings without losing access to any games, tables or withdrawal features.

Your active profile is deactivated immediately upon closure. Transaction and identity records are retained for the mandatory regulatory retention period under applicable Indian rules, after which they are securely deleted or anonymised from our systems.